SpitFire Dialers
By SpitFire Dialers
Auto Dialer Software
Onetime(Perpetual License)
About
The SpitFire Enterprise Predictive Dialer uses sophisticated algorithms to speed up and slow down the call rate based on the number of available agents, number of available lines, the campaign's average call time, and other statistical information. The preview dialer allows the agent to view the information in the contact record and decide to dial or snooze the call. Preview dialer is often used in collections campaigns. SEP allows agents to switch into a manual dialer mode. The agent enters a telephone number on the agent application, and the dialer will place the call.
Screenshots
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Pricing
SpitFire Dialers
USD0
- Real-Time Browser Based Statistics for Campaigns
- Lists
- Agents
- Call Recording
- Monitoring and Whisper Coaching
- Comprehensive Reports
- Campaigns can be dynamically changed during session
- Time Zone Management
- Call Back Manager- Reassign & Reschedule Callbacks
- Preview Callbacks
- Throttle Manager- Control Dial Ratio
- Clone Campaigns
- Export History
- DNC & Callbacks
- List Rework by Disposition
- Chat- broadcast
- campaign
- group
- agent & manager
- Agent status notifications
- Create Manager and Agent privledges
User Reviews
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Frequently Asked Questions
How much does SpitFire Dialers cost?
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SpitFire Dialers offers 1 pricing plan(s):
- SpitFire Dialers — USD0.00
Does SpitFire Dialers offer a free trial?
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SpitFire Dialers does not currently offer a free trial.
What support does SpitFire Dialers provide?
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SpitFire Dialers provides Online (Ticket) support.
Is SpitFire Dialers cloud-based or on-premise?
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SpitFire Dialers is Cloud Hosted software.
What training resources does SpitFire Dialers offer?
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SpitFire Dialers provides Help Guides,Blogs,Video Guides for training.
