Best Speech Analytics Software in USA
Are you looking for Speech Analytics Software for your Business in USA? SaaS Marketplace brings you the best Speech Analytics Software to ease your worries. In order to make your work smooth and swift, SaaS Marketplace has compiled a list of the best software available. Comp...
Showing 1 to 20 of 31 tools in Speech Analytics Software
By Voyc
Voyc's voice analytics AI platform helps regulated organizations improve operational efficiencies, catch complaints, identify vulnerable clients, and provide an amazing customer experience. By checking 100% of contact ... View Profile
By Allo-Media
Allo-Media's AI platform uses Call Tracking, Automatic Natural Language Recognition, and Speech Analytics to help you convert your calls into the right actions. It can automatically score leads and conversions, and ide... View Profile
By Poised
Poised is an AI-powered communication coach that helps users speak with confidence and clarity. The app is private and secure, and provides users with real-time feedback on their communication, including the most spoke... View Profile
By Summatti
Summatti is an ideal platform for implementing worthy QA and retrieving actionable results. The platform is a simple one with a no-code interface that uses artificial intelligence for speech analytics, empowering the s... View Profile
By Contexta360
and is highly configurable.
Contexta360 is an easy-to-use suite that is economical and increases the speech analytics and quality management solutions that can integrate with existing systems. It is highly configurable... View Profile
By Picovoice
Picovoice is the end-to-end platform for adding voice to anything on terms that match the accuracy of cloud-based speech recognition with on-device ASR, with no compromises. Adopt models specific to domain to boost acc... View Profile
By Speechmate
Speechmate is an audio badge that can be used to record conversations between sales assistants and customers. This software provides users with tools to track sales standards and scripts as well as measure reports in r... View Profile
By NeoSound Intelligence
NeoSound Intelligence is a voice analytics programme that aids call centres in improving the calibre of customer discussions. NeoSound can help contact centre quality managers identify the most important attention-seek... View Profile
By Oxus.AI
Oxus.AI is a speech analytics software that helps sales teams to monitor 100% of their calls in any language and provide instant feedback to improve their performance. It uses a deep learning AI to bring advanced speec... View Profile
By Record
Record is a powerful productivity tool that helps reduce the time it takes to identify user issues and find solutions. Record gathers all the necessary information in one place, so the team can quickly recreate and res... View Profile
By Xdroid Voice Analytics
Xdroid Voice Analytics is powered by artificial intelligence that provides clients with actionable results. The platform has reinvented emotion analytics to help clients understand their customers better and provide so... View Profile
By Neuraswitch RedaXion
Neuraswitch RedaXion is a speech analytics platform that uses business intelligence (AI) and Voice Data to assist enterprises to improve contact center effectiveness. They developed Intelligent Redaction, which allows ... View Profile
By Floatbot
An AI suite designed for insurance companies, agencies, and brokers that can increase digital insurance sales by 150% and customer support costs by 40%. The suite offers an omni-channel, multilingual chatbot and voiceb... View Profile
By Nexidia Analytics
Nexidia provides innovative interaction analytics solutions that work with some of the world's largest contact centers, media and entertainment companies, government agencies, and legal firms. View Profile
By Castel Explore
Castel Communications offers a transcription service that can be used to improve your contact center's post-call review process. The user-friendly post-call evaluation feature provides clear and understandable informat... View Profile
By Verint Speech Analytics
Verint Speech Analytics can transcribe and analyze millions of calls to help you improve contact center performance and get insights from customers. View Profile
By Daisee
Daisee is an AI voice analytics and call centre quality assurance platform that provides its clients with the ability to understand their customers on a deeper level. Daisee is a stellar platform for managing calls on ... View Profile
By CallMiner Eureka
CallMiner is a cloud-based customer engagement and voice analytics technology that uses AI and machine learning to capture, transcribe, and analyze 100% of your customer interactions. The CallMiner Eureka platform turn... View Profile
By SmartSpeech
SmartSpeech is an advanced speech analytics software that groups data into dimensions and measurements to unfold complex relationships between business variables. SmartSpeech can help to monitor the agent’s performan... View Profile
Frequently Asked Questions (FAQs)
Can Speech Analytics Software Work with Recorded Calls?
Yes, speech analytics software can analyze recorded calls to extract insights such as sentiment, keywords, compliance issues, and agent performance.
Can Speech Analytics Detect Silence or Pauses in Conversations?
Yes, advanced speech analytics can identify silence, long pauses, interruptions, and talk-to-listen ratio to assess conversation quality.
Can Speech Analytics Identify Fraudulent Calls?
Yes, speech analytics uses AI-driven pattern recognition, keyword detection, and anomaly analysis to help flag potentially fraudulent calls.
