AlertOps
By AlertOps
Incident Management Software
Yearly,Monthly
About
AlertOps is an incident management solution that helps you to quickly analyse, react, communicate, resolve, and improve issues within your system. It offers strong no-code setup features like escalating alerts across service teams, enriching alerts and mapping custom data through Open API, and integrating with ITSM and ChatOps tools for simple collaboration and resolution. AlertOps dynamically routes alerts depending on time of day, issue type, customer or support history. It generates, closes, and amends tickets automatically or with a single click and you can use preset rules and sequences to trigger templated stakeholder notifications. To detect, prioritise, and handle issues, you can easily integrate with monitoring, ITSM, and ChatOps technologies with AlertOps. Users can use AlertOps’s open API to enhance their notifications and automate processes without having to write any code. It also offers flexible On-Call schedules that enable your company to notify the appropriate personnel at the appropriate time. Additionally, the platform offers
Key Features
- ✓ Auto-Assign (Incidents)
- ✓ Real-time Dashboard
- ✓ Incident Prioritization
- ✓ Enriched Notifications
- ✓ Incident Reporting
- ✓ Ticket Management
- ✓ Safety Management
- ✓ Root-cause Diagnosis
- ✓ Disaster Recovery
- ✓ CAPA
- ✓ Audit Trail
- ✓ Task Management
Pricing
Starter Pack
USD0
- Mobile App (iOS/Android)
- E-mail and Push Notifications : Unlimited
- SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice
- account-wide
- SMS and Voice Notifications (International) : 75 SMS / 25 Voice
- account-wide
- Team-Based Organization : Unlimited
- Advanced On-Call Scheduling
- Automated Escalations
- No-Code Open API
- Monitoring Integrations
- ChatOps Integrations
- Advanced Permissions
- Role-Based Security : Preset Roles
- Billing Administration User
- Alert Prioritization and Deduplication
- Enriched Al
Standard
USD8/User/Month
- Mobile App (iOS/Android)
- E-mail and Push Notifications : Unlimited
- SMS and Voice Notifications (US/Canada) : Unlimited
- SMS and Voice Notifications (International) : 25 Phone & 25 SMS Notifications per user / month (additional notifications are $0.35 per notification)
- Team-Based Organization : Unlimited
- Advanced On-Call Scheduling
- Automated Escalations
- No-Code Open API
- Monitoring Integrations
- ChatOps Integrations
- Advanced Permissions
- Role-Based Security : Preset Roles
- Billing Administration User
Premium
USD18/User/Month
- Mobile App (iOS/Android)
- E-mail and Push Notifications : Unlimited
- SMS and Voice Notifications (US/Canada) : Unlimited
- SMS and Voice Notifications (International) : Unlimited
- Heartbeat Monitoring
- Team-Based Organization : Unlimited
- Advanced On-Call Scheduling
- Automated Escalations
- No-Code Open API
- Monitoring Integrations
- ChatOps Integrations
- ITSM and Outbound Integrations
- Advanced Permissions
- Role-Based Security : Preset Roles
- Billing Administration User
- Single Sign-On (SSO)
- Live Call Routing Ph
Enterprise
USD27/User/Month
- Mobile App (iOS/Android)
- E-mail and Push Notifications : Unlimited
- SMS and Voice Notifications (US/Canada) : Unlimited
- SMS and Voice Notifications (International) : Unlimited
- Heartbeat Monitoring
- Team-Based Organization : Unlimited
- Advanced On-Call Scheduling
- Automated Escalations
- No-Code Open API
- Monitoring Integrations
- ChatOps Integrations
- ITSM and Outbound Integrations
- Advanced Permissions
- Role-Based Security : Unlimited Customizable Roles
- Billing Administration User
- Single Sign-On (SSO)
- Stak
Custom
USD0
- Non-Production Environment
- Extended Proof of Concept
- White-Glove Onboarding
- Non-Production Environment
- Extended Proof of Concept
- White-Glove Onboarding
User Reviews
+ Write a Review
AT
Abu Thahir
Great Tool to use
AlertOps is way better than the competition
AT
Abu Thahir
Best Incident Management Software for Enterprise
AlertOps is simple and easy to use. It is very reliable, once we got it up and running, it worked almost without any maintenance or issues. The low price is also one of the major advantages over the competition. There are many predefined integrations with m...
Frequently Asked Questions
How much does AlertOps cost?
▼
AlertOps offers 5 pricing plan(s):
- Starter Pack — USD0.00
- Standard — USD8.00 /User/Month
- Premium — USD18.00 /User/Month
- Enterprise — USD27.00 /User/Month
- Custom — USD0.00
What is AlertOps used for?
▼
AlertOps is a Incident Management Software solution. Top features include:
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
Does AlertOps offer a free trial?
▼
Yes, AlertOps offers a 0-day free trial.
What support does AlertOps provide?
▼
AlertOps provides Phone,Online (Ticket),Business Hours support.
Is AlertOps cloud-based or on-premise?
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AlertOps is Cloud Hosted software.
What training resources does AlertOps offer?
▼
AlertOps provides Help Guides,Video Guides,Blogs for training.
