Opsgenie
By Opsgenie
- ✓ Auto-Assign (Incidents)
- ✓ Real-time Dashboard
- ✓ Incident Prioritization
- ✓ Enriched Notifications
- ✓ Incident Reporting
- ✓ Ticket Management
- ✓ Safety Management
- ✓ Root-cause Diagnosis
- ✓ Disaster Recovery
- ✓ CAPA
- ✓ Audit Trail
- ✓ Task Management
- Up to 5 users
- Number of Alerts: Unlimited
- E-mail Notifications: Unlimited
- Android/iOS Push Notifications: Unlimited
- SMS/Voice Notifications (US & Canada): 100 SMS notifications (account-wide)
- SMS/Voice Notifications (International): 100 SMS notifications (account-wide)
- API Request Limits
- iOS App
- Android App
- Optional Alert Fields
- Alert Lifecycle Tracking
- Alert Classification (Tags)
- ChatOps Integrations
- Data Retention: 3 months
- Up to 5 users
- Number of Alerts: Unlimited
- E-mail Notifications: Unlimi
- Includes Free Plan features
- plus
- SMS/Voice Notifications (US & Canada): # of users x100
- SMS/Voice Notifications (International): # of users x25
- Additional SMS/Voice Notifications (US & Canada): $0.10 per notification
- API Request Limits: # of users x1000
- Opsgenie for BlackBerry Dynamics
- Downloadable & Schedulable Reports
- Resource Usage Reports
- Bi-directional Integration with Jira Service Desk
- Bi-directional Integration with Jira Software
- Data Retention: 6 months
- Includes Free Plan features
- plus
- Includes Essentials Plan features
- plus
- SMS/Voice Notifications (US & Canada): Unlimited
- SMS/Voice Notifications (International): Unlimited
- Additional SMS/Voice Notifications (US & Canada): Free
- API Request Limits: Unlimited
- Automated Opsgenie Actions
- Advanced Alert Enrichment
- Advanced Alert Customization
- Custom Alert Actions
- Alert and Notification Policies
- Bi-directional Integrations with ITSM Tools
- Action Mappings System
- Incoming Phone Call Routing (US & Canada): $0.10 per minute (100 minutes
- Includes Standard Plan features
- plus
- External Services
- Service Status Pages
- Service Subscriptions
- Service and Infrastructure Health Analysis
- Team-Based Service Management
- Planning and Scenarios
- Alert to Incident Roll-up
- Incident Command Center
- Advanced Post Incident Analysis
- Incident Postmortems
- Real-time incident event tracking
- Conference Attendance & Efficiency Analytics
- Post-Incident Analysis Reporting
- Service and Infrastructure Health Analysis
- Incident Postmortems
- Data Retention: Unlimited
What do you like best? I like the idea of OpsGenie and what its supposed to be able to do based on the YouTube video. However setting it up and getting it working in our corporate environment has proved to be quite the challenge. The UI is solid an...
What do you like best? Team sheduling (with temporary reassignments), lots of plugins What do you dislike? Would like to have a better alert panel with in-your-face status and severity. I. e. clear color indications visible from across t...
What do you like best? We are a company who is growing fast and our alerts system wasn't able to keep up. Opsgenie has a system that reasonably easy to implement and has made our department much happier with me. What do you dislike? I sa...
What do you like best? The ease with which it can be worked out of the mobile app and Slack and other applications. What do you dislike? I do not like the fact that when I have entered a bunch of words for a particular alert, go to an...
What do you like best? I like the mobile app the most, the interface is simple and so easy to navigate. The alert notification escalation as well and on-call calendar feature What do you dislike? Well OpsGenie don't have a PC-based a...
Opsgenie offers 4 pricing plan(s):
- Free — USD0.00
- Essentials — USD11.00 /User/Month
- Standard — USD23.00 /User/Month
- Enterprise — USD35.00 /User/Month
Opsgenie is a Incident Management Software solution. Top features include:
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
Yes, Opsgenie offers a 0-day free trial.
Opsgenie provides Phone,Business Hours,Online (Ticket) support.
Opsgenie is Cloud Hosted software.
Opsgenie provides Help Guides,Blogs,Video Guides for training.
