PagerDuty
By PagerDuty
- ✓ Auto-Assign (Incidents)
- ✓ Real-time Dashboard
- ✓ Incident Prioritization
- ✓ Enriched Notifications
- ✓ Incident Reporting
- ✓ Ticket Management
- ✓ Safety Management
- ✓ Root-cause Diagnosis
- ✓ Disaster Recovery
- ✓ CAPA
- ✓ Audit Trail
- ✓ Task Management
- Unlimited domestic phone / SMS notifications
- Unlimited API calls
- No maintenance windows ever
- Unlimited domestic phone / SMS notifications
- Unlimited API calls
- No maintenance windows ever
- Includes Starter Plan features
- plus
- Unlimited global phone / SMS notifications
- 350+ out of the box integrations
- Response orchestration
- Status dashboard
- Includes Starter Plan features
- plus
- Unlimited global phone / SMS notifications
- 350+ out of the box integrations
- Response orchestration
- Status dashboard
- Includes Team Plan features
- plus
- SSO and advanced permissions
- Advanced ITSM Integrations
- Unlimited data access
- Telephone support
- Includes Team Plan features
- plus
- SSO and advanced permissions
- Advanced ITSM Integrations
- Unlimited data access
- Telephone support
- Includes Business Plan features
- plus
- Suite of add-on products
- Fully automated technical and business incident response
- Machine learning-based event management
- Advanced analytics with recommendations
- Visibility console
- Includes Business Plan features
- plus
- Suite of add-on products
- Fully automated technical and business incident response
- Machine learning-based event management
- Advanced analytics with recommendations
- Visibility console
What do you like best? Centralization for alerting and escalation policies What do you dislike? Not possible to deduplicate alerts in order to avoid same notification twice and have a history Recommendations to others consider...
What do you like best? 1. Easy to get support on your products and manage the support schedule 2. Incident analysis and looking back for product improvements on MTTR, MTBF etc is nice What do you dislike? The scheduling logic sometim...
What do you like best? PagerDuty is an efficient way of doing the alerting when it is required to collect the data from a few sources and notify only the relevant persons via the means those people prefer. What do you dislike? Sometimes...
What do you like best? The API! We were able to set up web hooks quick. What do you dislike? The price - we need it to be a Toyota and it ends up costing a ferrari Recommendations to others considering the product: Trul...
What do you like best? PagerDuty was very easy to move to and integrate with slack. For my organization, the slack integration was a must. What do you dislike? It's more expensive and has a less verbose feature set than OpsGenie. For my ...
PagerDuty offers 4 pricing plan(s):
- Starter — USD10.00 /User/Month
- Team — USD35.00 /User/Month
- Business — USD47.00 /User/Month
- Digital Operations — USD0.00
PagerDuty is a Incident Management Software solution. Top features include:
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
Yes, PagerDuty offers a 0-day free trial.
PagerDuty provides Business Hours,Online (Ticket) support.
PagerDuty is Cloud Hosted software.
PagerDuty provides Help Guides,Blogs,Video Guides for training.
