Ameyo Engage
By Ameyo Engage
Call Center Software
Onetime(Perpetual License)
About
Ameyo Engage is an online contact centre service provider that helps businesses in creating a call centre, orchestrating communication with customers and sorting out their problems, efficiently. Advanced computer telephony capabilities and features loaded within, helps businesses to get their First Call Resolution (FCR) and connect rate enhanced in real-time. It also helps to boost customer wise satisfaction levels by automating the inbound call routing facility to the right agents. Ameyo Engage offers a great variety of effective tools and technology, making the agents’ life a lot easy without reducing the quality of their customer service. In addition, real-time integration facilities available with external tools, like Sugar CRM, Freshdesk, Zoho and more, enable companies to never lose the context of any conversation and proceed adequately. Dashboards and custom reports available within can be used to measure and monitor conversations between agents and customers. Ameyo Engage is a PCI DSS compliant software and works under ISO/I
Key Features
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
Pricing
Ameyo Engage
USD0
- Inbound and Outbound
- Smart Routing
- Agent Empowerment
- Business Integrations
- Reporting and Monitoring
- Security
- Inbound and Outbound
- Smart Routing
- Agent Empowerment
- Business Integrations
- Reporting and Monitoring
- Security
User Reviews
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Frequently Asked Questions
How much does Ameyo Engage cost?
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Ameyo Engage offers 1 pricing plan(s):
- Ameyo Engage — USD0.00
What is Ameyo Engage used for?
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Ameyo Engage is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Does Ameyo Engage offer a free trial?
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Ameyo Engage does not currently offer a free trial.
What support does Ameyo Engage provide?
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Ameyo Engage provides Phone,Online (Ticket) support.
Is Ameyo Engage cloud-based or on-premise?
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Ameyo Engage is Cloud Hosted software.
What training resources does Ameyo Engage offer?
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Ameyo Engage provides Help Guides,Blogs for training.
