ChaseData
By ChaseData
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
- 3000 Telecom Minutes Including
- Voice Channels per Agent : 1
- Call Conference
- Hold
- Transfer
- Monitoring
- Digital Call Recording and Playback : 3 months
- List Management
- Live Dashboard
- Skill Set Assignment
- Preview dialing
- Progressive dialing
- Inbound Capability Included
- Auto Attendant and IVR
- Automatic Call Distribution
- Music On Hold
- Local
- Nationwide and Toll Free Numbers Available
- Remote Agent Capability
- Personal Voice Mails and DID
- Standard Reporting Package
- Chat Support
- Email Support
- 3000 Tele
- 5000 Telecom Minutes Included
- Voice Channels per Agent : 4
- Includes features of Small Business plan
- plus
- Digital Call Recording and Playback : 6 months
- Predictive dialing
- Skill based Routing
- Trainee Mode for New Trainees
- Customized Sip Trunking
- Phone support
- Zapier (Over 500 integrations and growing)
- 5000 Telecom Minutes Included
- Voice Channels per Agent : 4
- Includes features of Small Business plan
- plus
- Digital Call Recording and Playback : 6 months
- Predictive dialing
- Skill based Routing
- Train
- 7000 Telecom Minutes Included
- Voice Channels per Agent : 6
- Includes features of Professional plan
- plus
- Digital Call Recording and Playback : 1 Year
- Agentless dialing
- Auto Leave message on Voice mail
- SOAP based Salesforce API
- Native API (Sugar CRM
- Zoho and Oracle)
- 7000 Telecom Minutes Included
- Voice Channels per Agent : 6
- Includes features of Professional plan
- plus
- Digital Call Recording and Playback : 1 Year
- Agentless dialing
- Auto Leave message on Voice mail
- SOAP based Salesforce API
- Native A
What do you like best? The support guys are very helpful but work off-site and they don't always get correct information from the company. They are helpful and friendly though. I also like the fast paced way we can go from call to call with no betw...
What do you like best? I like that the system is pretty much self explanatory and pretty easy for the agents to navigate What do you dislike? I a lot of system errors, and integrations not working as they should. What problems...
What do you like best? The system it self is very user friendly and easy to understand. I like a few features that make it faster What do you dislike? Some of the tech issues and their customer service. It feels like their tech support t...
What do you like best? Clear communication of call flow procedures with narrowed disposition tool to make call handling less of a hassle. Login was well designed. Easily installed and removed. What do you dislike? No suggested min break...
ChaseData offers 3 pricing plan(s):
- Small Business — USD89.00 /User/Month
- Professional — USD139.00 /User/Month
- Enterprise — USD169.00 /User/Month
ChaseData is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Yes, ChaseData offers a 0-day free trial.
ChaseData provides Business Hours,Online (Ticket) support.
ChaseData is Cloud Hosted software.
ChaseData provides Help Guides,Blogs,Video Guides for training.
