About
FireHydrant is an incident management software that enables you to achieve consistency throughout the incident response lifecycle, allowing you to focus on fighting fires faster. FireHydrant can automate the process from alert to retrospective, tracking, communicating, and reporting on findings so you can focus on resolution. To discover how to deal with the chaos, go to firehydrant.io.
Key Features
- ✓ Auto-Assign (Incidents)
- ✓ Real-time Dashboard
- ✓ Incident Prioritization
- ✓ Enriched Notifications
- ✓ Incident Reporting
- ✓ Ticket Management
- ✓ Safety Management
- ✓ Root-cause Diagnosis
- ✓ Disaster Recovery
- ✓ CAPA
- ✓ Audit Trail
- ✓ Task Management
Pricing
Starter
USD25/User/Month
- Up to 5 users
- billed as $300 annually
- Starter includes:
- Slack integration
- Alerting tool integration
- Zoom integration
- 1 public status page
- 1 fully customizable
- automated runbook
- Incident retrospectives
- SSO
- Up to 5 users
- API access
- Up to 5 users
- billed as $300 annually
- Starter includes:
- Slack integration
- Alerting tool integration
- Zoom integration
- 1 public status page
- 1 fully customizable
- automated runbook
- Incident retrospectives
- SSO
- Up to 5 users
- API access
Advanced
USD55/User/Month
- 5-30 users
- billed monthly per user
- Everything in Starter
- plus:
- Ticketing tool integration
- 1 private status page
- Unlimited fully customizable
- automated runbooks
- Infrastructure and inventory management (advanced service catalog)
- Scheduled maintenances
- Deploy tracking
- Incident response metrics
- Minimum 5 users
- maximum 30 users
- 5-30 users
- billed monthly per user
- Everything in Starter
- plus:
- Ticketing tool integration
- 1 private status page
- Unlimited fully customizable
- automated runbooks
- Infrastr
Enterprise
USD0
- Everything in Advanced
- plus:
- Multiple public status pages
- Authenticated customer status pages
- Custom data retention
- Compliance
- Custom onboarding
- Bulk user discounting
- Advanced analytics
- Everything in Advanced
- plus:
- Multiple public status pages
- Authenticated customer status pages
- Custom data retention
- Compliance
- Custom onboarding
- Bulk user discounting
- Advanced analytics
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Frequently Asked Questions
How much does FireHydrant cost?
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FireHydrant offers 3 pricing plan(s):
- Starter — USD25.00 /User/Month
- Advanced — USD55.00 /User/Month
- Enterprise — USD0.00
What is FireHydrant used for?
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FireHydrant is a Incident Management Software solution. Top features include:
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
Does FireHydrant offer a free trial?
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Yes, FireHydrant offers a 0-day free trial.
What support does FireHydrant provide?
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FireHydrant provides Online (Ticket) support.
Is FireHydrant cloud-based or on-premise?
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FireHydrant is Cloud Hosted software.
What training resources does FireHydrant offer?
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FireHydrant provides Help Guides,Blogs,Video Guides for training.