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Ginesys is one of the leading retail software companies in India, with 700+ customers and 30,000+ users. Ginesys broadly specializes in Retail software for Supermarket and Lifestyle Retail. Smart, Soch, Manyavar, RS Brothers, Mufti are some of the few names from the reputable client base of Ginesys.
A comprehensive cloud-based retail solution to manage your online and offline stores with ease. A feature rich offline POS & Mobile POS along with the best Retail ERP on cloud to help your retail stand out from the rest.
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
- ✓ Visitor Targeting
- ✓ Video Chat
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Call Me Option
- ✓ Agent Scheduling
- ✓ Persistent Chat
- ✓ Contact Management
- ✓ Calendar Management
Contact us to get detailed pricing as per your requirements.
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Ginesys - Retail Software is a Call Center Software For Mac solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Ginesys - Retail Software does not currently offer a free trial.
Ginesys - Retail Software provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.
Ginesys - Retail Software is Cloud Hosted,Hybrid,On Premise,Any software.
Ginesys - Retail Software provides Video Guides,Blogs,Webinars,Infographics,Case Studies for training.
