About
HoduCC has an inbuilt web-phone which is based on WebRTC technology by Google. HoduCC provides a ready plugin to integrate with the client website to chat with customers. A Predictive Dialer Software is an ideal tool for businesses with huge call volumes. Let’s take the customer’s engagement with the organization to the next level. Advanced ACD helps to evenly distribute the calls among available agents by following specific strategies. Assist the clients through email even if agents are busy with lined up calls. Automation can be a major contributor in to use resources effectively and enhance productivity. Call Center Software has all the required features to manage the inbound, outbound customer call center business. Contact center software delivers advanced social media capabilities for customer service and organizations.
Key Features
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
Pricing
Contact us to get detailed pricing as per your requirements.
User Reviews
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HV
Hardi V
"Scalable Call Center Software for Small Firms"
What do you like best? The flow is perfect here. Before this I was afraid even thinking about my own business but after knowing about HoduCC, it is easy to manage my startup business. The software provides us the facility to manage the employees/ a...
Frequently Asked Questions
What is HoduCC used for?
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HoduCC is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Does HoduCC offer a free trial?
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Yes, HoduCC offers a 0-day free trial.
What support does HoduCC provide?
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HoduCC provides Phone,Business Hours support.
Is HoduCC cloud-based or on-premise?
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HoduCC is Cloud Hosted software.
What training resources does HoduCC offer?
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HoduCC provides Help Guides,Blogs,Video Guides for training.
