Incident.io
By Incident.io
Incident Management Software
Monthly,Yearly
About
Incident.io is a platform that helps high-growth companies manage events that disrupt their normal course of business. With Incident.io, companies can declare, collaborate, communicate, and learn from incidents, such as infrastructure failures, data breaches, and security incidents.
Key Features
- ✓ Auto-Assign (Incidents)
- ✓ Real-time Dashboard
- ✓ Incident Prioritization
- ✓ Enriched Notifications
- ✓ Incident Reporting
- ✓ Ticket Management
- ✓ Safety Management
- ✓ Root-cause Diagnosis
- ✓ Disaster Recovery
- ✓ CAPA
- ✓ Audit Trail
- ✓ Task Management
Screenshots
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Pricing
Starter
USD19/User/Month
- Viewers - Unlimited
- Workflows - 3
- Custom Field - 5
- Integration - 2
- Support - Slack Community
- Response SLA - 3 days
- Data Retention - 1 month
- Viewers - Unlimited
- Workflows - 3
- Custom Field - 5
- Integration - 2
- Support - Slack Community
- Response SLA - 3 days
- Data Retention - 1 month
Pro
USD28/User/Month
- Viewers - Unlimited
- Workflows - 10
- Custom Field - 10
- Integration - Unlimited
- Advanced Insights
- Private Incidents
- Support - Live Chat
- Response SLA - 1 days
- Data Retention - Unlimited
- Viewers - Unlimited
- Workflows - 10
- Custom Field - 10
- Integration - Unlimited
- Advanced Insights
- Private Incidents
- Support - Live Chat
- Response SLA - 1 days
- Data Retention - Unlimited
Enterprise
USD0
- Viewers - Unlimited
- Workflows - Unlimited
- Custom Field - Unlimited
- Integration - Unlimited
- Advanced Insights
- Private Incidents
- Sandbox Environments
- Support - Dedicated Slack channel and Premium support
- Response SLA - 3 hours
- Data Retention - Unlimited
- Annual Invoicing
- Viewers - Unlimited
- Workflows - Unlimited
- Custom Field - Unlimited
- Integration - Unlimited
- Advanced Insights
- Private Incidents
- Sandbox Environments
- Support - Dedicated Slack channel and Premium support
- Response SLA - 3 hours
- Data R
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Frequently Asked Questions
How much does Incident.io cost?
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Incident.io offers 3 pricing plan(s):
- Starter — USD19.00 /User/Month
- Pro — USD28.00 /User/Month
- Enterprise — USD0.00
What is Incident.io used for?
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Incident.io is a Incident Management Software solution. Top features include:
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
Does Incident.io offer a free trial?
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Incident.io does not currently offer a free trial.
What support does Incident.io provide?
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Incident.io provides Online (Ticket) support.
Is Incident.io cloud-based or on-premise?
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Incident.io is Cloud Hosted software.
What training resources does Incident.io offer?
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Incident.io provides Help Guides,Blogs,Video Guides for training.
