Intalk.io
By Intalk.io
Call Center Software
Onetime(Perpetual License)
About
Intalk.io is a customer engagement software solution with enterprise-grade communication capabilities that is based in India. It combines all company communication channels - call, SMS, email, social media, and webchat in one. Intalk.io’s smart solutions make it simpler for the user to manage the workflow using the cloud contact center technology in order to provide a smooth experience. It helps to improve customer satisfaction, boost ROI, and elevate the FCR scale across all departments and sectors.
Key Features
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
Pricing
Intalk
USD
0
- Multi-Channel Interaction Handling
- Intelligent IVR
- Automatic Call Distribution (ACD)
- Meeting & Callback Scheduler
- Call Recording
- A Spectacular Configuration Manager
- Multi-Level Disposition Labelling
- Web Call Back
- CTI Screen Pop-Ups
- Real-time Monitoring
- Sticky Agent
- Mobile Agent
- Customer Satisfaction Rating
- Intelligent Contact Routing
- Historical Reports and Real-time Dashboard
- Multi-Channel Interaction Handling
- Intelligent IVR
- Automatic Call Distribution (ACD)
- Meeting & Callback Scheduler
- Call Re
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Frequently Asked Questions
How much does Intalk.io cost?
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Intalk.io offers 1 pricing plan(s):
- Intalk — USD0.00
What is Intalk.io used for?
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Intalk.io is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Does Intalk.io offer a free trial?
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Yes, Intalk.io offers a 0-day free trial.
What support does Intalk.io provide?
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Intalk.io provides Online (Ticket) support.
Is Intalk.io cloud-based or on-premise?
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Intalk.io is Cloud Hosted software.
What training resources does Intalk.io offer?
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Intalk.io provides Help Guides,Blogs for training.
