About
LOGIC-Superstore is a comprehensive software specially crafted for FMCG & Grocery Retailing. The best selling software with a unique modular solution with powerful tools, more over it takes control of each & every requirement of Retail provides a complete solution for accounting, sales, purchase, loyalty management & MIS reporting.
Key Features
- ✓ Dashboard
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
- ✓ Visitor Targeting
- ✓ Video Chat
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Call Me Option
- ✓ Agent Scheduling
- ✓ Persistent Chat
- ✓ Contact Management
- ✓ Calendar Management
Screenshots
Screenshot 1
Pricing
Contact us to get detailed pricing as per your requirements.
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Frequently Asked Questions
What is LOGIC FMCG - Retail used for?
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LOGIC FMCG - Retail is a Call Center Software For Mac solution. Top features include:
- Dashboard
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
Does LOGIC FMCG - Retail offer a free trial?
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Yes, LOGIC FMCG - Retail offers a 14-day free trial.
What support does LOGIC FMCG - Retail provide?
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LOGIC FMCG - Retail provides Phone,Email support.
Is LOGIC FMCG - Retail cloud-based or on-premise?
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LOGIC FMCG - Retail is On Premise software.
What training resources does LOGIC FMCG - Retail offer?
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LOGIC FMCG - Retail provides Blogs,Webinars,Infographics,Case Studies for training.
