About
My Hotline software is a Cloud-Based Business Call Management System that automates businesses. The software offers customizable tools to record calls and automate routing to meet customer's needs. The Cloud Telephony Integrated CRM is used to analyze sales based on prospects. It can generate detailed reports to measure the customer’s purchase history.
Key Features
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
Pricing
Starter
USD0
- User 2-5
- IVR
- Black/White List
- Call Log
- SMS Alerts
- On Hold Music
- Programable extensions
- Multi agent login
- Call forwarding
- Email Notification
- Voicemail
- Extension Wise Report
- Contact Management
- Follow-up
- Live Web Forms
- Inventory Management
- Quotation Management
- Complaint Management
- Product Management
- Invoicing Management
- AMC Management
- Security Management
- Business Process Management
- Live Popup on Call
- Email Integration
- Appointment Management on CRM with IVR
- SIP Calling
- School Management
- API
- Name/Pho
Business
USD0
- User 6-20
- Includes features of Starter plan
- plus
- Multi level IVR
- Analytic Reporting
- Sticky agent
- Live Call Monitor
- Lead Management
- Contact management
- Follow-up Management
- Reports Management
- Users Management
- SMS API Integration
- Includes features of Add on Solutions-Telephony Intigrated
- User 6-20
- Includes features of Starter plan
- plus
- Multi level IVR
- Analytic Reporting
- Sticky agent
- Live Call Monitor
- Lead Management
- Contact management
- Follow-up Management
- Reports Management
- Users Management
- SMS A
Enterprise
USD0
- User 21+
- Includes features of Business plan
- plus
- Auto Dialer
- Sip Calling
- Direct Extensions
- Multilanguage IVR
- Time base Routing
- Call Center Solution
- On-Site Dedicated Communication System
- Out Call Solution
- PRI integration
- Includes features of Add on Solutions-Telephony Intigrated
- User 21+
- Includes features of Business plan
- plus
- Auto Dialer
- Sip Calling
- Direct Extensions
- Multilanguage IVR
- Time base Routing
- Call Center Solution
- On-Site Dedicated Communication System
- Out Call Solution
- PRI integrati
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Frequently Asked Questions
How much does My Hotline cost?
▼
My Hotline offers 3 pricing plan(s):
- Starter — USD0.00
- Business — USD0.00
- Enterprise — USD0.00
What is My Hotline used for?
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My Hotline is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Does My Hotline offer a free trial?
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My Hotline does not currently offer a free trial.
What support does My Hotline provide?
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My Hotline provides Online (Ticket) support.
Is My Hotline cloud-based or on-premise?
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My Hotline is Cloud Hosted software.
What training resources does My Hotline offer?
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My Hotline provides Help Guides,Blogs,Video Guides for training.