Novanet Cloud Contact Center
By Novanet Cloud Contact Center
Call Center Software
Onetime(Perpetual License)
About
Novanet Cloud Contact Center is one of the most powerful and advanced call center software solutions available on the market. This software is designed using the WebRTC technology, which facilitates easy integration of real-time customer conversations into the browser. This ensures close integration of a feature-rich telephony client with the user browser. The software can also provide a reliable cloud-based CRM solution. Users can add call hashtags to their interactions for easy tracking later. C3 provides a 360-degree view of call center operations, 100% call recording, WebRTC, SIP & PSTN endpoints, click-2-call functionality, and a SelfCare Center. It also features DTLS and SRTP encryption.
Key Features
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
Screenshots
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Pricing
Novanet Cloud Contact Center
USD0
- WebRTC Agent App technology
- Integrated Click-2-Call
- Add call hastags to your conversation.
- Smart decisions
- Out-of-the-box CRM Integration
- WebRTC Agent App technology
- Integrated Click-2-Call
- Add call hastags to your conversation.
- Smart decisions
- Out-of-the-box CRM Integration
User Reviews
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Frequently Asked Questions
How much does Novanet Cloud Contact Center cost?
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Novanet Cloud Contact Center offers 1 pricing plan(s):
- Novanet Cloud Contact Center — USD0.00
What is Novanet Cloud Contact Center used for?
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Novanet Cloud Contact Center is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Does Novanet Cloud Contact Center offer a free trial?
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Yes, Novanet Cloud Contact Center offers a 0-day free trial.
What support does Novanet Cloud Contact Center provide?
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Novanet Cloud Contact Center provides Phone,Business Hours,Online (Ticket) support.
Is Novanet Cloud Contact Center cloud-based or on-premise?
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Novanet Cloud Contact Center is Cloud Hosted software.
What training resources does Novanet Cloud Contact Center offer?
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Novanet Cloud Contact Center provides Help Guides,Blogs for training.
