The competitive world is an important for retailing unit to have accurate product information, supply chain, demand planning and merchandising strategies. To effective retail unit all these vital information required to be present in each retail outlet of unit. Mann-India product Retail Maestro is a designed to the cater all these needs.
Retail Maestro is a easy completely web-based retail application is highly scalable and designed in such as manner that any enhancements can seamlessly integrated to existing system. It is flexible solution facilitates decision making across enterprise.
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
- ✓ Visitor Targeting
- ✓ Video Chat
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Call Me Option
- ✓ Agent Scheduling
- ✓ Persistent Chat
- ✓ Contact Management
- ✓ Calendar Management
Contact us to get detailed pricing as per your requirements.
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Retail Maestro is a Call Center Software For Mac solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Yes, Retail Maestro offers a 14-day free trial.
Retail Maestro provides Phone,Email support.
Retail Maestro is Cloud Hosted software.
Retail Maestro provides Blogs,Webinars,Infographics,Case Studies for training.