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SanCCS Cloud is a cutting edge technology for call center dialer solution allowing its users to host their dialer solution to cloud , hence minimizing expenditure on own premises infrastructure and maintenance, to top its aces as a dialer it comes with a feature packed CRM as well, so allowing its users to create a full spectrum of data that enables them to fully satisfy their customers.
SanCCS is a tangible software that can be easily integrated to most of the leading online CRMs like ZOHO, ZOHO desk, Lead Squared, Sales Force, Pipe Drive, Fresh Desk Etc.
SanCCS is perfect calling solution having global presence and more than 11,500 agents using it across the world, SanCCS has helped en-numerous clients grow their business. Being in the industry for more than two decades SAN Softwares understand the needs of our client and therefore we provide the best solution one can ask for, based on our experience and talented team of developers and support engineers we provide the best service.
- ✓ Call Logging
- ✓ Report Generation
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ CRM
- ✓ CRM & Sales Dashboards
- ✓ CRM integration
- ✓ Call Barging
- ✓ Lead Management
- ✓ Call Recording
- Automatic Distribution of Calls
- Call Forwarding and Barging
- Document Upload by Client
- Voice mail
- 100% Call Recording
- Remote Extension
- Call Parking and Transfer
- Call Conference and Waiting
- Music On Transfer and On Hold
- Agent Monitoring
- Idle Time and Wrap Up Time Analysis
- Email Integration
- SMS Integration
- Internal CRM Integration
- Integration with Ticket Management System
- Virtual - No Set Up / VoIP Set Up
- On Call and Email Support
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SanCCS Cloud offers 1 pricing plan(s):
- Starter — INR1499.00 Minimum 10 Users
SanCCS Cloud is a Cloud Call Center Software solution. Top features include:
- Call Logging
- Report Generation
- Auto Call Recording
- Call Monitoring
- CRM
SanCCS Cloud does not currently offer a free trial.
SanCCS Cloud provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.
SanCCS Cloud is Cloud Hosted software.
SanCCS Cloud provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies for training.
