StatusCast Incident Management
By StatusCast Incident Management
Incident Management Software
Monthly,Yearly
About
Achieve faster incident resolution with our incident management system. This system helps to organize a coordinated, collaborative response that expedites all the steps needed to restore services after planned maintenance or disruption. The system also helps to hook up the appropriate experts and provide them with the right information to make the right decisions and recover as quickly as possible. This system helps to minimize the duration of outages and disruption to productivity.
Key Features
- ✓ Auto-Assign (Incidents)
- ✓ Real-time Dashboard
- ✓ Incident Prioritization
- ✓ Enriched Notifications
- ✓ Incident Reporting
- ✓ Ticket Management
- ✓ Safety Management
- ✓ Root-cause Diagnosis
- ✓ Disaster Recovery
- ✓ CAPA
- ✓ Audit Trail
- ✓ Task Management
Screenshots
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Pricing
Starter
USD4/User/Month
- Services and components: 10
- Maximum component Level: 1
- Basic incident management
- Chat and email support 9am-5pm EST
- Services and components: 10
- Maximum component Level: 1
- Basic incident management
- Chat and email support 9am-5pm EST
SMB
USD9/User/Month
- Services and components: 25
- Maximum component Level: 2
- Beacons (codeless integrations): 2
- Max rules per Beacon: 2
- All of Starter plus:
- API Access
- Incident History Report
- Teams
- Incident Team collaboration
- SLA 99.90%
- Services and components: 25
- Maximum component Level: 2
- Beacons (codeless integrations): 2
- Max rules per Beacon: 2
- All of Starter plus:
- API Access
- Incident History Report
- Teams
- Incident Team collaboration
- SLA 99.90%
Corporate
USD19/User/Month
- Services and components: 35
- Maximum component Level: 4
- Beacons (codeless integrations): 10
- Max rules per Beacon: 3
- All of SMB plus:
- Root cause analysis
- Recurring incidents
- Custom field incidents
- Pre-made incident library
- Scheduled maintenance
- Advanced security and access
- Employee/Admin SSO
- Two Factor Authentication SMS
- Custom Password Management
- API Access
- Team scheduling and shifts
- Incident task management
- Incident KPIs
- Services and components: 35
- Maximum component Level: 4
- Beacons (codeless in
Enterprise
USD29/User/Month
- Services and components: 100
- Maximum component Level: 5
- Beacons (codeless integrations): 30
- Max rules per Beacon: 10
- All of Corporate plus:
- SLA Calculations and reporting
- Delivery Audits
- Advanced Beacon rules and workflow
- Escalation policies
- Beacon Analysis
- Team Analytics & Performance
- SLA 99.95%
- Custom EULA
- Custom SLA
- Support 24/7 Emergency Phone Support
- Dedicated Account Management Team
- Services and components: 100
- Maximum component Level: 5
- Beacons (codeless integrations): 30
- Max rules per Be
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Frequently Asked Questions
How much does StatusCast Incident Management cost?
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StatusCast Incident Management offers 4 pricing plan(s):
- Starter — USD4.00 /User/Month
- SMB — USD9.00 /User/Month
- Corporate — USD19.00 /User/Month
- Enterprise — USD29.00 /User/Month
What is StatusCast Incident Management used for?
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StatusCast Incident Management is a Incident Management Software solution. Top features include:
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
Does StatusCast Incident Management offer a free trial?
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Yes, StatusCast Incident Management offers a 0-day free trial.
What support does StatusCast Incident Management provide?
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StatusCast Incident Management provides Business Hours,Online (Ticket) support.
Is StatusCast Incident Management cloud-based or on-premise?
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StatusCast Incident Management is Cloud Hosted software.
What training resources does StatusCast Incident Management offer?
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StatusCast Incident Management provides Help Guides,Blogs,Video Guides for training.
