TCN Operator
By TCN Operator
Call Center Software
Onetime(Perpetual License)
About
The TCN Operator is a cloud-based platform that is customizable to meet all of your call center needs. With TCN’s no contract promise, you can tailor the software to support billions of consumer and agent interactions each year. TCN’s call center software provides agents with a unified experience and the ability to talk with consumers over whichever medium they prefer. Offer numerous channels of communication, and let the customer choose their preference.
Key Features
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
Pricing
Inbound
USD0
- CTI
- ACD
- Standard Reporting
- Agent Monitoring / Coaching
- IVR
- List Management Services
- CRM Integrations
- Call Recording
- Speech Analytics
- Workforce Management
- Advanced Business Intelligence
- Free Premium Support
- CTI
- ACD
- Standard Reporting
- Agent Monitoring / Coaching
- IVR
- List Management Services
- CRM Integrations
- Call Recording
- Speech Analytics
- Workforce Management
- Advanced Business Intelligence
- Free Premium Support
Blended
USD0
- Includes features of Inbound plan
- plus
- Dialer
- Manual Dialer
- Predictive Dialer
- Cell Phone Scrub
- Includes features of Inbound plan
- plus
- Dialer
- Manual Dialer
- Predictive Dialer
- Cell Phone Scrub
Outbound
USD0
- Includes features of Blended plan
- plus
- SMS
- Includes features of Blended plan
- plus
- SMS
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Frequently Asked Questions
How much does TCN Operator cost?
▼
TCN Operator offers 3 pricing plan(s):
- Inbound — USD0.00
- Blended — USD0.00
- Outbound — USD0.00
What is TCN Operator used for?
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TCN Operator is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Does TCN Operator offer a free trial?
▼
TCN Operator does not currently offer a free trial.
What support does TCN Operator provide?
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TCN Operator provides Online (Ticket) support.
Is TCN Operator cloud-based or on-premise?
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TCN Operator is Cloud Hosted software.
What training resources does TCN Operator offer?
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TCN Operator provides Help Guides,Blogs,Video Guides for training.
