About
TeleCMI is the perfect solution for increasing sales productivity while still providing excellent customer service. Our soft phone makes it easy to make outbound calls, so you can focus on other aspects of your business. We also have a high-class customer experience by ensuring users have access to our multi-level IVR system, which quickly and accurately routes concerns to the appropriate departments. With TeleCMI, you'll enjoy faster call routing and improved customer experience that will help take your business to the next level.
Pricing
Basic (Business Voice)
USD0
- Minimum 1 User
- Call Recording
- Multi-Level IVR
- Call Queuing
- Ring Groups
- After Office Hours
- Desktop App
- Mobile App
- Mail Support
- Minimum 1 User
- Call Recording
- Multi-Level IVR
- Call Queuing
- Ring Groups
- After Office Hours
- Desktop App
- Mobile App
- Mail Support
Premium (Business Voice)
USD20/Month
- Minimum 1 User
- Everything in Basic
- PLUS
- Unlimited Calls for US & Canada (Toll-free Excluded)
- Real-Time coaching
- CRM Integrations
- Advanced Analysis
- Call Barging
- Voicemail
- Live Call Mointoring
- Phone Support
- Minimum 1 User
- Everything in Basic
- PLUS
- Unlimited Calls for US & Canada (Toll-free Excluded)
- Real-Time coaching
- CRM Integrations
- Advanced Analysis
- Call Barging
- Voicemail
- Live Call Mointoring
- Phone Support
Enterprises (Business Voice)
USD30/Month
- Minimum 2 Users
- Everything in Premium
- PLUS
- Unlimited Calls for US & Canada (Toll-free Excluded)
- Unlimited SMS for US & Canada
- Billed Per 30 Secs
- Desk / IP Phone Support
- Click2Call Integration
- API Access
- Live Webhooks
- Supervisor Login
- Agent Productivity & Analysis Report
- Dedicated Account Manager
- Minimum 2 Users
- Everything in Premium
- PLUS
- Unlimited Calls for US & Canada (Toll-free Excluded)
- Unlimited SMS for US & Canada
- Billed Per 30 Secs
- Desk / IP Phone Support
- Click2Call Integration
- API Acces
Custom (Business Voice)
USD0
- Everything in Enterprises
- PLUS
- Unlimited Calls (Toll-free Excluded)
- Custom Call Flow
- Custom Reports & Analytics
- Service-Level Agreement (SLA)
- One-to-One Onboarding & Implementation
- 24/7 Phone Support
- Everything in Enterprises
- PLUS
- Unlimited Calls (Toll-free Excluded)
- Custom Call Flow
- Custom Reports & Analytics
- Service-Level Agreement (SLA)
- One-to-One Onboarding & Implementation
- 24/7 Phone Support
Premium (Contact Center)
USD40/Month
- Minimum 4 Users
- Everything in Premium
- PLUS
- Unlimited Calls for US & Canada (Toll-free Excluded)
- Unlimited SMS for US & Canada
- Pulse Based Billing
- SMS Support
- Power Dialer
- Desk / IP Phone Support
- Monitor
- Whisper & Barge
- Live Supervisor Console
- Programmable IVR
- Dedicated Account Manager
- Minimum 4 Users
- Everything in Premium
- PLUS
- Unlimited Calls for US & Canada (Toll-free Excluded)
- Unlimited SMS for US & Canada
- Pulse Based Billing
- SMS Support
- Power Dialer
- Desk / IP Phone Support
- Monitor
- Whisper
Enterprises (Contact Center)
USD50/Month
- Everything in Premium
- PLUS
- Unlimited Calls for US & Canada (Toll-free Excluded)
- Unlimited SMS for US & Canada
- Pulse Based Billing
- SMS Support
- Power Dialer
- Desk / IP Phone Support
- Monitor
- Whisper & Barge
- Live Supervisor Console
- Programmable IVR
- Dedicated Account Manager
- Everything in Premium
- PLUS
- Unlimited Calls for US & Canada (Toll-free Excluded)
- Unlimited SMS for US & Canada
- Pulse Based Billing
- SMS Support
- Power Dialer
- Desk / IP Phone Support
- Monitor
- Whisper & Barge
- Live Supervisor Console
Custom (Contact Center)
USD0
- Everything in Enterprises
- PLUS
- Unlimited Calls (Toll-free Excluded)
- Custom Call Flow
- Custom Reports & Analytics
- Service-Level Agreement (SLA)
- One-to-One Onboarding & Implementation
- 24/7 Phone Support
- Everything in Enterprises
- PLUS
- Unlimited Calls (Toll-free Excluded)
- Custom Call Flow
- Custom Reports & Analytics
- Service-Level Agreement (SLA)
- One-to-One Onboarding & Implementation
- 24/7 Phone Support
Custom (Automated Sles dialer)
USD0
- Everything in Enterprises
- PLUS
- Unlimited Calls (Toll-free Excluded)
- Custom Call Flow
- Custom Reports & Analytics
- Service-Level Agreement (SLA)
- One-to-One Onboarding & Implementation
- 24/7 Phone Support
- Everything in Enterprises
- PLUS
- Unlimited Calls (Toll-free Excluded)
- Custom Call Flow
- Custom Reports & Analytics
- Service-Level Agreement (SLA)
- One-to-One Onboarding & Implementation
- 24/7 Phone Support
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Frequently Asked Questions
How much does TeleCMI cost?
▼
TeleCMI offers 8 pricing plan(s):
- Basic (Business Voice) — USD0.00
- Premium (Business Voice) — USD20.00 /Month
- Enterprises (Business Voice) — USD30.00 /Month
- Custom (Business Voice) — USD0.00
- Premium (Contact Center) — USD40.00 /Month
- Enterprises (Contact Center) — USD50.00 /Month
- Custom (Contact Center) — USD0.00
- Custom (Automated Sles dialer) — USD0.00
Does TeleCMI offer a free trial?
▼
Yes, TeleCMI offers a 0-day free trial.
What support does TeleCMI provide?
▼
TeleCMI provides Phone,Online (Ticket) support.
Is TeleCMI cloud-based or on-premise?
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TeleCMI is Cloud Hosted software.
What training resources does TeleCMI offer?
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TeleCMI provides Help Guides,Blogs,Video Guides for training.
