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Truly

Truly

By Truly

4.6  ·  102 reviews Call Center Software Monthly,Yearly
About
Truly software is an easy-to-use communications tool that helps you manage your CRM data and enrich your existing activity data. With features like Click to Call, Call Notes, and Voicemail Drop, it's easy to stay connected with your team and measure your performance with the reporting dashboard. Truly software is available on both Android and iOS mobile devices, making it a great choice for small, medium, and large businesses.
Key Features
  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
Pricing
Growth
USD65/User/Month
  • Up to 10 Users
  • CRM Integrations
  • Desktop & Mobile Apps (Mac
  • Windows
  • Chrome
  • iOS
  • Android)
  • Unlimited Minutes
  • SMS
  • MMS & Numbers
  • Call Monitoring & Recording
  • Inbound IVR
  • Call Center
  • Local Presence
  • Voicemail Drop
  • Standard Reporting
  • Up to 10 Users
  • CRM Integrations
  • Desktop & Mobile Apps (Mac
  • Windows
  • Chrome
  • iOS
  • Android)
  • Unlimited Minutes
  • SMS
  • MMS & Numbers
  • Call Monitoring & Recording
  • Inbound IVR
  • Call Center
  • Local Presence
  • Voicemail Drop
  • Standard Reporting
Contact Sales
User Reviews + Write a Review
UI
User in Consumer Services
★★☆☆☆
"Not my favorite tool"

What do you like best? That you can jump in on other people's calls to listen or participate. There apparently is a salesforce integration, if this was fully functional it'd be great. You also can listen to calls. What do you dislike? L...

UI
User in Human Resources
★★☆☆☆
"Very poor user experience."

What do you like best? There are few things I like about Truly. I do like the feature that allows us to call from local presence mode when prospecting for outbound leads. What do you dislike? It drops calls frequently. The connectivity ...

UI
User in Computer Software
★★★☆☆
"Very Basic"

What do you like best? I like that you are able to use the phone system on your desktop and mobil device. What do you dislike? We switched to use Truly because our old phone system had a lot of issues. I feel like we still have the same...

UI
User in Computer Software
★★★☆☆
"User-friendly interface, but low call quality"

What do you like best? Truly's interface is very user-friendly and intuitive. Transferring calls, joining a call, and managing your profile/settings is all incredibly easy. The app is easy to navigate and looks great. I like that I can access recor...

UI
User in Internet
★★★☆☆
"Good, most of the time."

What do you like best? Cross funtionality with linkedin, customizable call classification, call monitoring functionality What do you dislike? Service is sometimes unhelpful, and slow to respond What problems are you solving wi...

Frequently Asked Questions
How much does Truly cost?

Truly offers 2 pricing plan(s):

  • Growth — USD65.00 /User/Month
  • Enterprise — USD0.00
What is Truly used for?

Truly is a Call Center Software solution. Top features include:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
Does Truly offer a free trial?

Yes, Truly offers a 0-day free trial.

What support does Truly provide?

Truly provides Phone,Business Hours,Online (Ticket) support.

Is Truly cloud-based or on-premise?

Truly is Cloud Hosted software.

What training resources does Truly offer?

Truly provides Help Guides,Blogs for training.

Tool Info
Company Truly
HQ San Francisco, California United States
Starting price USD65 /User/Month
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Enterprises SMEs SMEs
Customization
No