- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Personalization
- Information Locater
- Record Prospect Data
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Personalization
- Information Locater
- Record Prospect Data
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
What do you like best? The system was built in house and was a bit clunky, but worked well enough for a call center. What do you dislike? It would take a while for pages to load while on the phone, which often lead to awkward pausing. ...
What do you like best? The local presence and the fact it integrates with the pulse product What do you dislike? No region based call record blocking. This makes it so we cant record calls and makes it difficult for us to pull calls and ...
What do you like best? I like that I was able to click to dial phone numbers. That saved me a lot of time of manually having to dial them myself. What do you dislike? We recently replaced Velocify with Salesloft. It seemed outdated and ...
What do you like best? I like how everything is included in this program. If I want to manage a client, it is very easy for all their information to be included under one page. It is convenient as well that they can be "assigned" to their own advis...
Velocify Dial-IQ offers 1 pricing plan(s):
- Velocify Dial-IQ — USD0.00
Velocify Dial-IQ is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Velocify Dial-IQ does not currently offer a free trial.
Velocify Dial-IQ provides Business Hours,Online (Ticket) support.
Velocify Dial-IQ is Cloud Hosted software.
Velocify Dial-IQ provides Help Guides,Blogs,Video Guides for training.