VoxDesk
By VoxDesk
Call Center Software
Monthly,Yearly
About
Voxdesk is a call center software that helps businesses automate calls, improve team productivity and enhance customer experience.
You can increase your call connects with features like pre-recorded soundboards, automated voicemails, customized call disposition, timezone connect, and a powerful dialer with advanced priority rules.
The dialer feature of voxdesk allows you to screen out answering machines, reduce agent wait time, and boosts connection. You get text-to-speech, SMS integration, and monitor dialed numbers with it.
Call analytics lets you record call reports, and regular call logs, track calls, and gather accurate & detailed data.
Music on hold feature helps to engage customers, build value, and increase call retention rate. With soundboards, you get to play pre-recorded audio files to customers to keep them engaged and multi language support & multiple input signals.
Predictive dialer, a clever
Key Features
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
Pricing
Free
USD0
- 25 Lists
- 10K Contacts - Overall
- 5 Flows
- 5 Automations
- 25 Lists
- 10K Contacts - Overall
- 5 Flows
- 5 Automations
Infinity
USD15/Month
- 37+ apps
- No Feature Caps
- Collaboration
- Productivity
- Marketing
- Sales
- HR & Ops
- Support
- 37+ apps
- No Feature Caps
- Collaboration
- Productivity
- Marketing
- Sales
- HR & Ops
- Support
BYOS
USD0
- 37+ apps
- Your Server
- Highest Compliance
- 100 Users
- 37+ apps
- Your Server
- Highest Compliance
- 100 Users
User Reviews
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Frequently Asked Questions
How much does VoxDesk cost?
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VoxDesk offers 3 pricing plan(s):
- Free — USD0.00
- Infinity — USD14.99 /Month
- BYOS — USD0.00
What is VoxDesk used for?
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VoxDesk is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Does VoxDesk offer a free trial?
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VoxDesk does not currently offer a free trial.
What support does VoxDesk provide?
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VoxDesk provides Online (Ticket) support.
Is VoxDesk cloud-based or on-premise?
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VoxDesk is Cloud Hosted software.
What training resources does VoxDesk offer?
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VoxDesk provides Help Guides,Blogs for training.
