XCALLY
By XCALLY
Call Center Software
Onetime(Perpetual License)
About
This call center solution has a bundle of features, including the ability to develop channels across social networks using its API open channel feature. You can also track your agent's performance in real time and make dynamic changes if needed. Additionally, you can build customized dashboards to monitor and improve the performance of your caller support solution. Finally, the internal messenger feature allows your agents to collaborate to solve customer issues.
Key Features
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
Screenshots
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Pricing
Plus
USD0
- Voice
- Agent softphone (Phonebar)
- IVR System
- ASR
- TTS integration
- Call Recording
- Realtime monitoring
- Analytics and Reports
- User accounts
- PBX Extensions
- Extra IVR channels
- Extra Chat sessions
- WebRTC
- Screen Recording
- Video basic
- Video Advanced
- Whisper
- Barge-in
- Integrations API
- Voice
- Agent softphone (Phonebar)
- IVR System
- ASR
- TTS integration
- Call Recording
- Realtime monitoring
- Analytics and Reports
- User accounts
- PBX Extensions
- Extra IVR channels
- Extra Chat sessions
- WebRTC
- Screen Recording
- Video basi
Omni-Gold
USD0
- Voice
- Agent softphone (Phonebar)
- SMS
- Web Chat
- Chatbot integration
- Fax
- Open Channel
- Contact Management
- IVR System
- ASR
- TTS integration
- Call Recording
- Realtime monitoring
- Analytics and Reports
- Whisper
- Barge-in
- Integrations API
- Voice
- Agent softphone (Phonebar)
- SMS
- Web Chat
- Chatbot integration
- Fax
- Open Channel
- Contact Management
- IVR System
- ASR
- TTS integration
- Call Recording
- Realtime monitoring
- Analytics and Reports
- Whisper
- Barge-in
- Integrations API
Dialer-Gold
USD0
- Voice
- Agent softphone (Phonebar)
- Contact Management
- Predictive Dialer
- JScripty
- IVR System
- ASR
- TTS integration
- Call Recording
- Realtime monitoring
- Analytics and Reports
- Whisper
- Barge-in
- Integrations API
- Voice
- Agent softphone (Phonebar)
- Contact Management
- Predictive Dialer
- JScripty
- IVR System
- ASR
- TTS integration
- Call Recording
- Realtime monitoring
- Analytics and Reports
- Whisper
- Barge-in
- Integrations API
Ultimate
USD0
- Voice
- Agent softphone (Phonebar)
- SMS
- Web Chat
- Chatbot integration
- Fax
- Open Channel
- Contact Management
- Predictive Dialer
- JScripty
- IVR System
- ASR
- TTS integration
- Call Recording
- Realtime monitoring
- Analytics and Reports
- Whisper
- Barge-in
- Integrations API
- Contact us
- for a free quote
- Voice
- Agent softphone (Phonebar)
- SMS
- Web Chat
- Chatbot integration
- Fax
- Open Channel
- Contact Management
- Predictive Dialer
- JScripty
- IVR System
- ASR
- TTS integration
- Call Recording
- Realtime monitoring
- Analytics a
User Reviews
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Frequently Asked Questions
How much does XCALLY cost?
▼
XCALLY offers 4 pricing plan(s):
- Plus — USD0.00
- Omni-Gold — USD0.00
- Dialer-Gold — USD0.00
- Ultimate — USD0.00
What is XCALLY used for?
▼
XCALLY is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Does XCALLY offer a free trial?
▼
XCALLY does not currently offer a free trial.
What support does XCALLY provide?
▼
XCALLY provides Phone support.
Is XCALLY cloud-based or on-premise?
▼
XCALLY is Cloud Hosted software.
What training resources does XCALLY offer?
▼
XCALLY provides Help Guides,Blogs,Video Guides for training.
