CIOPulse
By CIOPulse
NPS Software
Onetime(Perpetual License)
About
CIOPulse is an internal feedback system designed to help CIOs and IT Service Delivery Managers foster a customer-centric culture. CIOPulse's short, responsive, touch-enabled surveys look great on all your customers' devices. You can track and compare Net Promoter Scores for team members, teams, departments, customer groups, individual projects and IT overall. Plus, you can display customer feedback live, so your support staff can see how their behavior impacts service quality in real time.
Key Features
- ✓ Web Widget Survey
- ✓ Web Pop-up Survey
- ✓ SMS Surveys
- ✓ Email Surveys
- ✓ Survey Builder
- ✓ Employee NPS
- ✓ Customer NPS
- ✓ Offline Survey
- ✓ Pulse Surveys
- ✓ Anonymous Feedback
- ✓ Text Analytics
- ✓ Third-party Integration
- ✓ Reporting (Analytics)
- ✓ Polls (Voting)
- ✓ Email Marketing
- ✓ Feedback Management
- ✓ Sentiment Analysis
- ✓ Predictive Analysis
- ✓ Multi-language Support
- ✓ Skip Logic
- ✓ Support Audio / Images / Video
- ✓ Site Intercept Survey
- ✓ Question Library
- ✓ Question Branching
- ✓ Mobile Survey
- ✓ Kiosk Survey
- ✓ Data Analysis Tools
- ✓ Custom Survey URLs
Pricing
Business
USD0
- Net Promoter-based surveys
- Service recovery alerting
- High visibility displays
- Automatic & ad-hoc reporting
- Interactive dashboards
- External benchmarking
- In-app online training
- Extensive knowledge base & email support
- 1 administrator supported
- Net Promoter-based surveys
- Service recovery alerting
- High visibility displays
- Automatic & ad-hoc reporting
- Interactive dashboards
- External benchmarking
- In-app online training
- Extensive knowledge base & email support
- 1 administrator supported
Corporate
USD0
- Includes the features of Business plan
- plus
- Surveys customised to suit your brand
- Customisable experience factors
- Two-way data API
- Single sign-on support (SSO)
- Priority support
- 3 administrators supported
- Includes the features of Business plan
- plus
- Surveys customised to suit your brand
- Customisable experience factors
- Two-way data API
- Single sign-on support (SSO)
- Priority support
- 3 administrators supported
Enterprise
USD0
- Includes the features of Corporate plan
- plus
- Multi-language surveys
- Dedicated test environment
- Data onboarding service
- Dedicated account manager
- 5 administrators supported
- Includes the features of Corporate plan
- plus
- Multi-language surveys
- Dedicated test environment
- Data onboarding service
- Dedicated account manager
- 5 administrators supported
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Frequently Asked Questions
How much does CIOPulse cost?
▼
CIOPulse offers 3 pricing plan(s):
- Business — USD0.00
- Corporate — USD0.00
- Enterprise — USD0.00
What is CIOPulse used for?
▼
CIOPulse is a NPS Software solution. Top features include:
- Web Widget Survey
- Web Pop-up Survey
- SMS Surveys
- Email Surveys
- Survey Builder
Does CIOPulse offer a free trial?
▼
CIOPulse does not currently offer a free trial.
What support does CIOPulse provide?
▼
CIOPulse provides Online (Ticket) support.
Is CIOPulse cloud-based or on-premise?
▼
CIOPulse is Cloud Hosted software.
What training resources does CIOPulse offer?
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CIOPulse provides Help Guides,Blogs for training.
