Customer.guru
By Customer.guru
NPS Software
Onetime(Perpetual License)
About
Customer.guru is an intuitive Net Promoter Score tracker for E-shops and SAAS businesses. 10000+ brands use this platform to track segmented customer satisfaction. With Customer.guru a company can receive 100x more responses than the conventional surveys. According to statistics, only 3% to 5% of customers generally respond to a conventional survey. Unlike that, Customer.guru provides smart follow-ups and a super simple survey layout that can be used to optimise surveys and generate 40% to 60% response rates.
With the automatically generated reports of this platform, based on the products ordered, the date of purchase, the number of orders placed, their geographical location and more, e-shops can monitor the satisfaction levels of individual customers. Also, Customer.guru helps businesses to increase conversion rates of their landing pages by embedding positive reviews. This platform’s advanced machine learning algorithms are capable of analysing the textual part of the responses that
Key Features
- ✓ Web Widget Survey
- ✓ Web Pop-up Survey
- ✓ SMS Surveys
- ✓ Email Surveys
- ✓ Survey Builder
- ✓ Employee NPS
- ✓ Customer NPS
- ✓ Offline Survey
- ✓ Pulse Surveys
- ✓ Anonymous Feedback
- ✓ Text Analytics
- ✓ Third-party Integration
- ✓ Reporting (Analytics)
- ✓ Polls (Voting)
- ✓ Email Marketing
- ✓ Feedback Management
- ✓ Sentiment Analysis
- ✓ Predictive Analysis
- ✓ Multi-language Support
- ✓ Skip Logic
- ✓ Support Audio / Images / Video
- ✓ Site Intercept Survey
- ✓ Question Library
- ✓ Question Branching
- ✓ Mobile Survey
- ✓ Kiosk Survey
- ✓ Data Analysis Tools
- ✓ Custom Survey URLs
Pricing
Hobbyist
USD50/Month
- 1
- 000 customers per month
- Single NPS survey
- 1
- 000 customers per month
- Single NPS survey
Small Business
USD150/Month
- 5
- 000 customers per month
- 3 NPS surveys
- Custom FROM domain
- 5
- 000 customers per month
- 3 NPS surveys
- Custom FROM domain
Advanced
USD250/Month
- 10
- 000 customers per month
- Unlimited NPS surveys
- Custom FROM domain
- Use your own SMTP servers
- Priority support
- Data import concierge
- 10
- 000 customers per month
- Unlimited NPS surveys
- Custom FROM domain
- Use your own SMTP servers
- Priority support
- Data import concierge
User Reviews
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Frequently Asked Questions
How much does Customer.guru cost?
▼
Customer.guru offers 4 pricing plan(s):
- Hobbyist — USD50.00 /Month
- Small Business — USD150.00 /Month
- Advanced — USD250.00 /Month
- Enterprise — USD0.00
What is Customer.guru used for?
▼
Customer.guru is a NPS Software solution. Top features include:
- Web Widget Survey
- Web Pop-up Survey
- SMS Surveys
- Email Surveys
- Survey Builder
Does Customer.guru offer a free trial?
▼
Yes, Customer.guru offers a 0-day free trial.
What support does Customer.guru provide?
▼
Customer.guru provides Online (Ticket) support.
Is Customer.guru cloud-based or on-premise?
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Customer.guru is Cloud Hosted software.
What training resources does Customer.guru offer?
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Customer.guru provides Help Guides,Blogs,Video Guides for training.
