FeedbackLink
By FeedbackLink
NPS Software
Onetime(Perpetual License)
About
FeedbackLink software is a platform used to collect reviews and customer feedback with a feedback link. Set up custom survey questions for customers to route complaints to the channels. The NPS is a score to measure the customer loyalty to automate business workflows. Small, Medium companies make use of the software.
The FeedbackLink software platform is used by small to medium businesses to collect customer feedback and route complaints to the appropriate channels. The NPS score is used to measure customer loyalty and automate business workflows.
Key Features
- ✓ Web Widget Survey
- ✓ Web Pop-up Survey
- ✓ SMS Surveys
- ✓ Email Surveys
- ✓ Survey Builder
- ✓ Employee NPS
- ✓ Customer NPS
- ✓ Offline Survey
- ✓ Pulse Surveys
- ✓ Anonymous Feedback
- ✓ Text Analytics
- ✓ Third-party Integration
- ✓ Reporting (Analytics)
- ✓ Polls (Voting)
- ✓ Email Marketing
- ✓ Feedback Management
- ✓ Sentiment Analysis
- ✓ Predictive Analysis
- ✓ Multi-language Support
- ✓ Skip Logic
- ✓ Support Audio / Images / Video
- ✓ Site Intercept Survey
- ✓ Question Library
- ✓ Question Branching
- ✓ Mobile Survey
- ✓ Kiosk Survey
- ✓ Data Analysis Tools
- ✓ Custom Survey URLs
Pricing
Learn
USD15/Month
- 1 Business location (1 Feedback link)
- Send 500 email invites/month
- 50 Text (SMS) credits/month
- Check for new reviews every week
- 10
- 000 widget page views
- Max 250 feedback responses/month
- 1 Business location (1 Feedback link)
- Send 500 email invites/month
- 50 Text (SMS) credits/month
- Check for new reviews every week
- 10
- 000 widget page views
- Max 250 feedback responses/month
Engage
USD39/Month
- Up to 5 different locations
- Send 5
- 000 email invites/month
- 500 Text (SMS) credits/month
- Check for new reviews every day
- Automatically send review/feedback invites (integrations)
- 100
- 000 widget page views
- Unlimited Feedback Responses
- Invite collaborators
- No FeedbackLink logo
- Up to 5 different locations
- Send 5
- 000 email invites/month
- 500 Text (SMS) credits/month
- Check for new reviews every day
- Automatically send review/feedback invites (integrations)
- 100
- 000 widget page views
- Unlimited Feedback Re
Soar
USD299/Month
- Up to 30 different locations
- Send 20
- 000 email invites/month
- 5
- 000 Text (SMS) credits/month
- Check for new reviews twice a day
- Automatically send review/feedback invites (integrations)
- 2
- 000
- 000 widget page views
- Unlimited Feedback Responses
- Invite collaborators
- No FeedbackLink logo
- Custom web address/domain
- Up to 30 different locations
- Send 20
- 000 email invites/month
- 5
- 000 Text (SMS) credits/month
- Check for new reviews twice a day
- Automatically send review/feedback invites (integrations)
- 2
- 000
User Reviews
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Frequently Asked Questions
How much does FeedbackLink cost?
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FeedbackLink offers 4 pricing plan(s):
- Learn — USD15.00 /Month
- Engage — USD39.00 /Month
- Soar — USD299.00 /Month
- Enterprise — USD0.00
What is FeedbackLink used for?
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FeedbackLink is a NPS Software solution. Top features include:
- Web Widget Survey
- Web Pop-up Survey
- SMS Surveys
- Email Surveys
- Survey Builder
Does FeedbackLink offer a free trial?
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Yes, FeedbackLink offers a 0-day free trial.
What support does FeedbackLink provide?
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FeedbackLink provides Online (Ticket) support.
Is FeedbackLink cloud-based or on-premise?
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FeedbackLink is Cloud Hosted software.
What training resources does FeedbackLink offer?
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FeedbackLink provides Help Guides,Blogs,Video Guides for training.
