Knowledge Base Software

Best Alternatives to Supportbench in 2026

50 top-rated alternatives ranked by similarity score, user rating & price — updated monthly

Showing 50 alternatives to Supportbench · Ranked by match score

1
Zendesk Sell

Zendesk Sell

By Zendesk Sell

Yearly,Monthly Free trial CRM Software
4.6 rating · 148 reviews
Match 94%
2
ClickUp

ClickUp

One app for projects, docs, chats, and more.

Yearly,Monthly Free trial Project Management Software
4.7 rating · 1488 reviews
Match 87%
3
Freshservice

Freshservice

By Freshservice

Yearly,Monthly Free trial IT Service Management (ITSM) Software
4.6 rating · 847 reviews
Match 82%
4
Hiver

Hiver

The AI-first customer service platform

Yearly,Monthly,Onetime(Perpetual License) Free trial Help Desk Software
4.7 rating · 330 reviews
Match 75%
5
Freshdesk

Freshdesk

By Freshdesk

Yearly,Monthly Free trial Customer Experience Management Software
4.0 rating · 401 reviews
Match 68%
6
Thryv

Thryv

By Thryv

Onetime(Perpetual License) CRM Software
4.4 rating · 122 reviews
Match 58%
7
Freshworks CS Suite

Freshworks CS Suite

Same easy software. New AI superpowers.

Yearly Customer Support Software
Match 58%
8
Quickbase

Quickbase

Meet Quickbase AI! The future of dynamic work is now

Yearly,Monthly,Onetime(Perpetual License) Free trial Low Code Development Platforms (LCDP) Software
Match 52%
9
Atera

Atera

The only IT management platform powered by Action AITM

Yearly,Monthly Free trial Help Desk Software
4.7 rating · 147 reviews
Match 50%
10
Zoho Desk

Zoho Desk

Top Rated Customer Service Help Desk Software

Yearly,Monthly,Onetime(Perpetual License) Free trial Help Desk Software
4.4 rating · 1667 reviews
Match 50%
11
Document360

Document360

By Document360

Yearly,Monthly Knowledge Base Software
4.7 rating · 86 reviews
Match 50%
12
Confluence

Confluence

By Confluence

Yearly,Monthly Free trial Enterprise Wiki Software
4.0 rating · 2138 reviews
Match 50%
13
Bloomfire

Bloomfire

By Bloomfire

Onetime(Perpetual License) Enterprise Wiki Software
4.7 rating · 219 reviews
Match 50%
14
Notion

Notion

The happier workspace

Yearly,Monthly Free trial Enterprise Wiki Software
4.5 rating · 178 reviews
Match 50%
15
HubSpot Service Hub

HubSpot Service Hub

By HubSpot

Yearly,Monthly,Onetime(Perpetual License) Free trial Shopping Cart Software For Mac
Match 50%
16
HelpCrunch

HelpCrunch

By HelpCrunch

Yearly,Monthly Free trial Live Chat Software
4.8 rating · 240 reviews
Match 50%
17
ProProfs Chat

ProProfs Chat

By ProProfs Chat

Yearly,Monthly Free trial Live Chat Software
4.8 rating · 32 reviews
Match 50%
18
Help Scout

Help Scout

By Help Scout

Yearly,Monthly Free trial Help Desk Software
4.3 rating · 235 reviews
Match 50%
19
LiveAgent

LiveAgent

By LiveAgent

Onetime(Perpetual License) Free trial Help Desk Software
4.6 rating · 816 reviews
Match 50%
20
Flowlu

Flowlu

The future of business management is all-in-one

Yearly,Monthly Free trial Project Management Software With Slack Integration
4.6 rating · 11 reviews
Match 50%
21
ManageEngine Analytics Plus

ManageEngine Analytics Plus

By ManageEngine Analytics Plus

Onetime(Perpetual License) Free trial Business Intelligence Software
Match 50%
22
Docsie

Docsie

Enterprise Knowledge Base Software

Onetime(Perpetual License) Free trial CMS Tools
Match 50%
23
Kapture CX

Kapture CX

Deliver Hyper-personalized CX with the Power of Vertical AI

Yearly,Monthly Free trial CRM Software
4.5 rating · 11 reviews
Match 50%
24
Oracle Cloud CX

Oracle Cloud CX

By Oracle Cloud CX

Onetime(Perpetual License) Customer Data Platform (CDP)
Match 50%
25
SuperOffice CRM

SuperOffice CRM

By SuperOffice CRM

Onetime(Perpetual License) CRM Software
Match 50%
26
PlanPlus Online

PlanPlus Online

By PlanPlus Online

Monthly,Yearly Free trial CRM Software
Match 50%
27
ConvergeHub

ConvergeHub

By ConvergeHub

Onetime(Perpetual License) Free trial CRM Software
4.8 rating · 31 reviews
Match 50%
28
SuiteCRM

SuiteCRM

By SuiteCRM

Onetime(Perpetual License) Free trial CRM Software
4.3 rating · 99 reviews
Match 50%
29
Apptivo

Apptivo

By Apptivo

Monthly,Yearly Free trial CRM Software
4.2 rating · 125 reviews
Match 50%
30
SalesNexus

SalesNexus

By SalesNexus

Monthly,Yearly Free trial CRM Software
4.3 rating · 22 reviews
Match 50%
31
Maximizer CRM

Maximizer CRM

By Maximizer CRM

Onetime(Perpetual License) Free trial CRM Software
3.9 rating · 270 reviews
Match 50%
32
Teamgate

Teamgate

By Teamgate

Monthly,Yearly Free trial CRM Software
4.4 rating · 9 reviews
Match 50%
33
CentraHub CRM

CentraHub CRM

By CentraHub CRM

Onetime(Perpetual License) Free trial CRM Software
Match 50%
34
Soffront CRM

Soffront CRM

By Soffront CRM

Onetime(Perpetual License) CRM Software
Match 50%
35
TeamGram

TeamGram

By TeamGram

Monthly,Yearly Free trial CRM Software
Match 50%
36
SalesNOW

SalesNOW

By SalesNOW

Onetime(Perpetual License) Free trial CRM Software
Match 50%
37
SutiCRM

SutiCRM

By SutiCRM

Onetime(Perpetual License) Free trial CRM Software
4.5 rating · 1 reviews
Match 50%
38
CRMNEXT

CRMNEXT

By CRMNEXT

Onetime(Perpetual License) CRM Software
3.9 rating · 13 reviews
Match 50%
39
Brivity CRM

Brivity CRM

By Brivity CRM

Monthly,Yearly Free trial CRM Software
Match 50%
40
Revamp CRM

Revamp CRM

By Revamp CRM

Onetime(Perpetual License) Free trial CRM Software
4.3 rating · 17 reviews
Match 50%
41
KarmaCRM

KarmaCRM

By KarmaCRM

Onetime(Perpetual License) Free trial CRM Software
3.8 rating · 11 reviews
Match 50%
42
Froged

Froged

By Froged

Onetime(Perpetual License) Free trial Customer Success Software
4.3 rating · 6 reviews
Match 50%
43
Amity

Amity

By Amity

Onetime(Perpetual License) Customer Success Software
Match 50%
44
Act!

Act!

By Act!

Onetime(Perpetual License) Free trial CRM Software
3.9 rating · 339 reviews
Match 50%
45
Skynamo

Skynamo

By Skynamo

Onetime(Perpetual License) Field Service Management Software
Match 50%
46
SysAid

SysAid

By SysAid

Onetime(Perpetual License) Free trial Help Desk Software
4.6 rating · 592 reviews
Match 50%
47
TeamSupport

TeamSupport

By TeamSupport

Onetime(Perpetual License) Help Desk Software
4.5 rating · 258 reviews
Match 50%
48
UseResponse

UseResponse

By UseResponse

Onetime(Perpetual License) Free trial Help Desk Software
4.5 rating · 21 reviews
Match 50%
49
SherpaDesk

SherpaDesk

By SherpaDesk

Onetime(Perpetual License) Free trial Help Desk Software
4.4 rating · 29 reviews
Match 50%
50
OTRS

OTRS

By OTRS

Onetime(Perpetual License) Help Desk Software
1.0 rating · 1 reviews
Match 50%

Rankings updated July 2026 · Based on feature overlap, user ratings & pricing

Confused? Our Software expert can help!